The Intercom API reference.
The Intercom API reference.
With the AI Content APIs, you can create and manage External Pages and Content Import Sources for your Fin Content Library.
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External Pages are pages that you want Fin to be able to answer questions about. The API for External Pages is a great way to ingest into your Fin Content Library pages that are not publicly accessible and hence can't be crawled by Intercom.
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Content Import Sources are the sources of those pages, and they are used to determine the default audience for the pages (configured via the UI). You should create a Content Import Source for each source of External Pages that you want to ingest into your Fin Content Library.
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You can then iterate through the content from that source via its API and POST it to the External Pages endpoint. That endpoint has an external_id parameter which allows you to specify the identifier from the source. The endpoint will then either create a new External Page or update an existing one as appropriate.",
curl -i -X DELETE \
https://api.intercom.io/contacts/58a430d35458202d41b1e65b/companies/58a430d35458202d41b1e65b \
-H 'Authorization: Bearer <YOUR_TOKEN_HERE>' \
-H 'Intercom-Version: 2.12'
{ "type": "company", "company_id": "1", "id": "677c551e6abd011ad17ff4b3", "app_id": "this_is_an_id205_that_should_be_at_least_", "name": "company8", "remote_created_at": 1736201502, "created_at": 1736201502, "updated_at": 1736201502, "monthly_spend": 0, "session_count": 0, "user_count": 0, "tags": { "type": "tag.list", "tags": [] }, "segments": { "type": "segment.list", "segments": [] }, "plan": {}, "custom_attributes": {} }
curl -i -X GET \
'https://api.intercom.io/contacts/{id}/notes' \
-H 'Authorization: Bearer <YOUR_TOKEN_HERE>' \
-H 'Intercom-Version: 2.12'
Successful response
Cursor-based pagination is a technique used in the Intercom API to navigate through large amounts of data. A "cursor" or pointer is used to keep track of the current position in the result set, allowing the API to return the data in small chunks or "pages" as needed.
{ "type": "list", "data": [ { … }, { … }, { … } ], "total_count": 3, "pages": { "type": "pages", "next": null, "page": 1, "per_page": 50, "total_pages": 1 } }
curl -i -X POST \
https://api.intercom.io/contacts/123/notes \
-H 'Authorization: Bearer <YOUR_TOKEN_HERE>' \
-H 'Content-Type: application/json' \
-H 'Intercom-Version: 2.12' \
-d '{
"contact_id": "677c552b6abd011ad17ff4d1",
"admin_id": 991266338,
"body": "Hello"
}'
{ "type": "note", "id": "8", "created_at": 1736201515, "contact": { "type": "contact", "id": "677c552b6abd011ad17ff4d1" }, "author": { "type": "admin", "id": "991266338", "name": "Ciaran124 Lee", "email": "admin124@email.com", "away_mode_enabled": false, "away_mode_reassign": false }, "body": "<p>Hello</p>" }