The Intercom API reference.
The Intercom API reference.
With the AI Content APIs, you can create and manage External Pages and Content Import Sources for your Fin Content Library.
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External Pages are pages that you want Fin to be able to answer questions about. The API for External Pages is a great way to ingest into your Fin Content Library pages that are not publicly accessible and hence can't be crawled by Intercom.
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Content Import Sources are the sources of those pages, and they are used to determine the default audience for the pages (configured via the UI). You should create a Content Import Source for each source of External Pages that you want to ingest into your Fin Content Library.
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You can then iterate through the content from that source via its API and POST it to the External Pages endpoint. That endpoint has an external_id parameter which allows you to specify the identifier from the source. The endpoint will then either create a new External Page or update an existing one as appropriate.",
curl -i -X POST \
https://api.intercom.io/contacts/63a07ddf05a32042dffac965/archive \
-H 'Authorization: Bearer <YOUR_TOKEN_HERE>' \
-H 'Intercom-Version: 2.12'
{ "id": "677c55596abd011ad17ff4f3", "external_id": "70", "type": "contact", "archived": true }
curl -i -X POST \
https://api.intercom.io/contacts/63a07ddf05a32042dffac965/unarchive \
-H 'Authorization: Bearer <YOUR_TOKEN_HERE>' \
-H 'Intercom-Version: 2.12'
{ "id": "677c555a6abd011ad17ff4f4", "external_id": "70", "type": "contact", "archived": false }