List handling events

Request

List all pause/resume events for a conversation. These events track when teammates paused or resumed handling a conversation.

Requires the read_conversations OAuth scope.

Security

bearerAuth

Path

idstringrequired

The identifier for the conversation as given by Intercom.

Example:123

Intercom-Versionstring(intercom_version)

Intercom API version.
By default, it's equal to the version set in the app package.

Default:"2.16"

Enum:"1.0""1.1""1.2""1.3""1.4""2.0""2.1""2.2""2.3""2.4"

Example:2.16

curl -i -X GET \
  https://api.intercom.io/conversations/123/handling_events \
  -H 'Authorization: Bearer <YOUR_TOKEN_HERE>' \
  -H 'Intercom-Version: 2.16'

Responses

Successful response

Bodyapplication/json

handling_eventsArray of objects(Handling Event)

Array of handling events

Response

{
  "handling_events": [
    { … },
    { … }
  ]
}