REST API Reference

List subscription types

Intercom API (Unstable)

The intercom API reference.

Download OpenAPI description

api.intercom.io.json

api.intercom.io.yaml

Overview

URL https://developers.intercom.com

License MIT

Servers

The production API server

https://api.intercom.io/

The european API server

https://api.eu.intercom.io/

The australian API server

https://api.au.intercom.io/

Admins

Everything about your Admins

Operations

AI Content

With the AI Content APIs, you can create and manage External Pages and Content Import Sources for your Fin Content Library.

External Pages are pages that you want Fin to be able to answer questions about. The API for External Pages is a great way to ingest into your Fin Content Library pages that are not publicly accessible and hence can't be crawled by Intercom.

Content Import Sources are the sources of those pages, and they are used to determine the default audience for the pages (configured via the UI). You should create a Content Import Source for each source of External Pages that you want to ingest into your Fin Content Library.

You can then iterate through the content from that source via its API and POST it to the External Pages endpoint. That endpoint has an external_id parameter which allows you to specify the identifier from the source. The endpoint will then either create a new External Page or update an existing one as appropriate.",

Operations

Articles

Everything about your Articles

Operations

Companies

Everything about your Companies

Operations

Contacts

Everything about your contacts

Operations

Conversations

Everything about your Conversations

Operations

Custom Object Instances

Everything about your Custom Object instances.

Operations

Data Attributes

Everything about your Data Attributes

Operations

Data Events

Everything about your Data Events

Operations

Data Export

Everything about your Data Exports

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Help Center

Everything about your Help Center

Operations

Messages

Everything about your messages

Operations

News

Everything about your News

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Notes

Everything about your Notes

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Segments

Everything about your Segments

Operations

Subscription Types

Everything about subscription types

Operations

Subscription Types

A subscription type lets customers easily opt out of non-essential communications without missing what's important to them.

typestring

The type of the object - subscription

Example: "subscription"

idstring

The unique identifier representing the subscription type.

Example: "123456"

statestring

The state of the subscription type.

Enum"live""draft""archived"

Example: "live"

default_translationobject(Translation)

A translation object contains the localised details of a subscription type.

translationsArray of objects(Translation)

An array of translations objects with the localised version of the subscription type in each available locale within your translation settings.

consent_typestring

Describes the type of consent.

Enum"opt_out""opt_in"

Example: "opt_in"

content_typesArray of strings

The message types that this subscription supports - can contain email or sms_message.

Items Enum"email""sms_message"

Example: ["email"]

{
  "type": "subscription",
  "id": "123456",
  "state": "live",
  "default_translation": {
    "name": "Announcements",
    "description": "Offers, product and feature announcements",
    "locale": "en"
  },
  "translations": [
    { … }
  ],
  "consent_type": "opt_in",
  "content_types": [
    "email"
  ]
}

List subscriptions for a contact

Request

You can fetch a list of subscription types that are attached to a contact. These can be subscriptions that a user has 'opted-in' to or has 'opted-out' from, depending on the subscription type. This will return a list of Subscription Type objects that the contact is associated with.

The data property will show a combined list of:

1.Opt-out subscription types that the user has opted-out from. 2.Opt-in subscription types that the user has opted-in to receiving.

Path

contact_idstringrequired

The unique identifier for the contact which is given by Intercom

Example: 63a07ddf05a32042dffac965

Headers

Intercom-Versionstring(intercom_version)

Intercom API version.
By default, it's equal to the version set in the app package.

Default Unstable

Enum"1.0""1.1""1.2""1.3""1.4""2.0""2.1""2.2""2.3""2.4"

Example: Unstable

curl -i -X GET \
  'https://api.intercom.io/contacts/{contact_id}/subscriptions' \
  -H 'Authorization: Bearer <YOUR_TOKEN_HERE>' \
  -H 'Intercom-Version: Unstable'

Responses

Successful

Bodyapplication/json

typestring

The type of the object

Value"list"

Example: "list"

dataArray of objects(Subscription Types)

A list of subscription type objects associated with the workspace .

Response

application/json

{
  "type": "list",
  "data": [
    { … },
    { … }
  ]
}

Add subscription to a contact

Request

You can add a specific subscription to a contact. In Intercom, we have two different subscription types based on user consent - opt-out and opt-in:

1.Attaching a contact to an opt-out subscription type will opt that user out from receiving messages related to that subscription type.

2.Attaching a contact to an opt-in subscription type will opt that user in to receiving messages related to that subscription type.

This will return a subscription type model for the subscription type that was added to the contact.

Path

contact_idstringrequired

The unique identifier for the contact which is given by Intercom

Example: 63a07ddf05a32042dffac965

Headers

Intercom-Versionstring(intercom_version)

Intercom API version.
By default, it's equal to the version set in the app package.

Default Unstable

Enum"1.0""1.1""1.2""1.3""1.4""2.0""2.1""2.2""2.3""2.4"

Example: Unstable

Bodyapplication/json

idstringrequired

The unique identifier for the subscription which is given by Intercom

Example: "37846"

consent_typestringrequired

The consent_type of a subscription, opt_out or opt_in.

Example: "opt_in"

curl -i -X POST \
  'https://api.intercom.io/contacts/{contact_id}/subscriptions' \
  -H 'Authorization: Bearer <YOUR_TOKEN_HERE>' \
  -H 'Content-Type: application/json' \
  -H 'Intercom-Version: Unstable' \
  -d '{
    "id": 106,
    "consent_type": "opt_in"
  }'

Responses

Successful

Bodyapplication/json

typestring

The type of the object - subscription

Example: "subscription"

idstring

The unique identifier representing the subscription type.

Example: "123456"

statestring

The state of the subscription type.

Enum"live""draft""archived"

Example: "live"

default_translationobject(Translation)

A translation object contains the localised details of a subscription type.

translationsArray of objects(Translation)

An array of translations objects with the localised version of the subscription type in each available locale within your translation settings.

consent_typestring

Describes the type of consent.

Enum"opt_out""opt_in"

Example: "opt_in"

content_typesArray of strings

The message types that this subscription supports - can contain email or sms_message.

Items Enum"email""sms_message"

Example: ["email"]

Response

application/json

{
  "type": "subscription",
  "id": "106",
  "state": "live",
  "consent_type": "opt_in",
  "default_translation": {
    "name": "Newsletters",
    "description": "Lorem ipsum dolor sit amet",
    "locale": "en"
  },
  "translations": [
    { … }
  ],
  "content_types": [
    "sms_message"
  ]
}

Remove subscription from a contact

Request

You can remove a specific subscription from a contact. This will return a subscription type model for the subscription type that was removed from the contact.

Path

contact_idstringrequired

The unique identifier for the contact which is given by Intercom

Example: 63a07ddf05a32042dffac965

idstringrequired

The unique identifier for the subscription type which is given by Intercom

Example: 37846

Headers

Intercom-Versionstring(intercom_version)

Intercom API version.
By default, it's equal to the version set in the app package.

Default Unstable

Enum"1.0""1.1""1.2""1.3""1.4""2.0""2.1""2.2""2.3""2.4"

Example: Unstable

curl -i -X DELETE \
  'https://api.intercom.io/contacts/{contact_id}/subscriptions/{id}' \
  -H 'Authorization: Bearer <YOUR_TOKEN_HERE>' \
  -H 'Intercom-Version: Unstable'

Responses

Successful

Bodyapplication/json

typestring

The type of the object - subscription

Example: "subscription"

idstring

The unique identifier representing the subscription type.

Example: "123456"

statestring

The state of the subscription type.

Enum"live""draft""archived"

Example: "live"

default_translationobject(Translation)

A translation object contains the localised details of a subscription type.

translationsArray of objects(Translation)

An array of translations objects with the localised version of the subscription type in each available locale within your translation settings.

consent_typestring

Describes the type of consent.

Enum"opt_out""opt_in"

Example: "opt_in"

content_typesArray of strings

The message types that this subscription supports - can contain email or sms_message.

Items Enum"email""sms_message"

Example: ["email"]

Response

application/json

{
  "type": "subscription",
  "id": "122",
  "state": "live",
  "consent_type": "opt_in",
  "default_translation": {
    "name": "Newsletters",
    "description": "Lorem ipsum dolor sit amet",
    "locale": "en"
  },
  "translations": [

Intercom API (Unstable)

Admins

AI Content

Articles

Companies

Contacts

Conversations

Custom Object Instances

Data Attributes

Data Events

Data Export

Help Center

Messages

News

Notes

Segments

Subscription Types

Subscription Types

List subscriptions for a contact

Request

Responses

Was this page helpful?

Add subscription to a contact

Request

Responses

Was this page helpful?

Remove subscription from a contact

Request

Responses