The intercom API reference.
URL https://developers.intercom.com
License MIT
The intercom API reference.
With the AI Content APIs, you can create and manage External Pages and Content Import Sources for your Fin Content Library.
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External Pages are pages that you want Fin to be able to answer questions about. The API for External Pages is a great way to ingest into your Fin Content Library pages that are not publicly accessible and hence can't be crawled by Intercom.
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Content Import Sources are the sources of those pages, and they are used to determine the default audience for the pages (configured via the UI). You should create a Content Import Source for each source of External Pages that you want to ingest into your Fin Content Library.
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You can then iterate through the content from that source via its API and POST it to the External Pages endpoint. That endpoint has an external_id parameter which allows you to specify the identifier from the source. The endpoint will then either create a new External Page or update an existing one as appropriate.",
Phone number in E.164 format, that will receive the SMS to continue the conversation in the Messenger.
curl -i -X POST \ https://api.intercom.io/phone_call_redirects \ -H 'Authorization: Bearer <YOUR_TOKEN_HERE>' \ -H 'Content-Type: application/json' \ -H 'Intercom-Version: Unstable' \ -d '{ "phone": "+353832345678", "custom_attributes": { "issue_type": "Billing", "priority": "High" } }'
{ "url": "http://via.intercom.io/msgr/24f320ac-246f-4386-a94e-f04821314dc1", "type": "phone_call_redirect" }