The intercom API reference.
URL https://developers.intercom.com
License MIT
The intercom API reference.
With the AI Content APIs, you can create and manage External Pages and Content Import Sources for your Fin Content Library.
External Pages are pages that you want Fin to be able to answer questions about. The API for External Pages is a great way to ingest into your Fin Content Library pages that are not publicly accessible and hence can't be crawled by Intercom.
Content Import Sources are the sources of those pages, and they are used to determine the default audience for the pages (configured via the UI). You should create a Content Import Source for each source of External Pages that you want to ingest into your Fin Content Library.
You can then iterate through the content from that source via its API and POST it to the External Pages endpoint. That endpoint has an external_id parameter which allows you to specify the identifier from the source. The endpoint will then either create a new External Page or update an existing one as appropriate.",
A subscription type lets customers easily opt out of non-essential communications without missing what's important to them.
A translation object contains the localised details of a subscription type.
An array of translations objects with the localised version of the subscription type in each available locale within your translation settings.
{ "type": "subscription", "id": "123456", "state": "live", "default_translation": { "name": "Announcements", "description": "Offers, product and feature announcements", "locale": "en" }, "translations": [ { … } ], "consent_type": "opt_in", "content_types": [ "email" ] }
You can fetch a list of subscription types that are attached to a contact. These can be subscriptions that a user has 'opted-in' to or has 'opted-out' from, depending on the subscription type. This will return a list of Subscription Type objects that the contact is associated with.
The data property will show a combined list of:
1.Opt-out subscription types that the user has opted-out from. 2.Opt-in subscription types that the user has opted-in to receiving.
curl -i -X GET \ 'https://api.intercom.io/contacts/{contact_id}/subscriptions' \ -H 'Authorization: Bearer <YOUR_TOKEN_HERE>' \ -H 'Intercom-Version: Unstable'
{ "type": "list", "data": [ { … }, { … } ] }
You can add a specific subscription to a contact. In Intercom, we have two different subscription types based on user consent - opt-out and opt-in:
1.Attaching a contact to an opt-out subscription type will opt that user out from receiving messages related to that subscription type.
2.Attaching a contact to an opt-in subscription type will opt that user in to receiving messages related to that subscription type.
This will return a subscription type model for the subscription type that was added to the contact.
The unique identifier for the subscription which is given by Intercom
curl -i -X POST \ 'https://api.intercom.io/contacts/{contact_id}/subscriptions' \ -H 'Authorization: Bearer <YOUR_TOKEN_HERE>' \ -H 'Content-Type: application/json' \ -H 'Intercom-Version: Unstable' \ -d '{ "id": 1206, "consent_type": "opt_in" }'
{ "type": "subscription", "id": "1206", "state": "live", "consent_type": "opt_in", "default_translation": { "name": "Newsletters", "description": "Lorem ipsum dolor sit amet", "locale": "en" }, "translations": [ { … } ], "content_types": [ "sms_message" ] }
curl -i -X DELETE \ 'https://api.intercom.io/contacts/{contact_id}/subscriptions/{id}' \ -H 'Authorization: Bearer <YOUR_TOKEN_HERE>' \ -H 'Intercom-Version: Unstable'
{ "type": "subscription", "id": "1222", "state": "live", "consent_type": "opt_in", "default_translation": { "name": "Newsletters", "description": "Lorem ipsum dolor sit amet", "locale": "en" }, "translations": [ { … } ], "content_types": [ "sms_message" ] }
curl -i -X GET \ https://api.intercom.io/subscription_types \ -H 'Authorization: Bearer <YOUR_TOKEN_HERE>' \ -H 'Intercom-Version: Unstable'
{ "type": "list", "data": [ { … } ] }