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Intercom User ID

Intercom User ID

Payload of the request to reply on behalf of a contact using their intercom_user_id

message_typestringrequired
Value:"comment"
typestringrequired
Value:"user"
bodystringrequired

The text body of the comment.

attachment_urlsArray of strings, (uri), <= 10 items(Attachment URLs)

A list of image URLs that will be added as attachments. You can include up to 10 URLs.

intercom_user_idstringrequired

The identifier for the contact as given by Intercom.

attachment_filesArray of objects(Conversation attachment files)

A list of files that will be added as attachments.

{
  "intercom_user_id": "string",
  "attachment_files": [
    { … }
  ],
  "message_type": "comment",
  "type": "user",
  "body": "string",
  "attachment_urls": [
    "http://example.com"
  ]
}