Additional data provided about Admin activity.
The unique identifier for the contact which is provided by the Client.
Example: "f3b87a2e09d514c6c2e79b9a"
The away mode status which is set to true when away and false when returned.
Example: true
Indicates if conversations should be reassigned while an Admin is away.
Example: false
The action that initiated the status change.
Example: "admin update from web - Admin id: 93"
Indicates if the status was changed automatically or manually.
Example: false
{ "sign_in_method": "email_password", "external_id": "f3b87a2e09d514c6c2e79b9a", "away_mode": true, "away_status_reason": "😌 On a break", "reassign_conversations": false, "source": "admin update from web - Admin id: 93", "auto_changed": false, "update_by": 93, "update_by_name": "Joe Bloggs" }