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Admin Conversations Count Model

Admin Conversation Count Object

The admin conversation count supplies per Admin counts

Attribute

Type

Description

type

string

value is 'count'

conversation

object

Contains counts related to admins

conversation.admin

array

Contains and array of objects detailing each Admin

conversation.admin.open

number

Contains the number of open conversations for the Admin

conversation.admin.closed

number

Contains the number of closed conversations for the Admin

conversation.admin.id

string

Contains the Admin id

conversation.admin.name

string

Contains the Admin name

{
  "type": "count",
  "conversation": {
    "admin": [
      {
        "id": "1",
        "name": "Wash",
        "open": 0,
        "closed": 1
      },
      {
        "id": "2",
        "name": "Jayne",
        "open": 0,
        "closed": 0
      }
    ]
  }
}
# Conversation Admin Counts
$ curl 'https://api.intercom.io/counts?type=conversation&count=admin' \
-H 'Authorization:Bearer <Your access token>' \
-H 'Accept:application/json'
# Conversation Admin Counts
HTTP/1.1 200 OK

{
  "type": "count",
  "conversation": {
    "admin": [
      {
        "id": "1",
        "name": "Wash",
        "open": 0,
        "closed": 1
      },
      {
        "id": "2",
        "name": "Jayne",
        "open": 0,
        "closed": 0
      }
    ]
  }
}
intercom.counts.for_type(type: 'conversation', count: 'admin')
<?php
// Conversation Admin Count
$counts = $intercom->counts->getCounts(["type" => "conversation", "count" => "admin"]);
print_r($counts);
?>
// Conversation Admin Count
final Counts.Conversation counts = Counts.conversationAdmins();
List<Admin> admins = counts.getAdmins();
for (Admin admin : admins) {
    out.println(
      admin.getName() + ": " +
      admin.getClosed() + ", " +
      admin.getOpen());
}

The counts for your App can be obtained using GET against the https://api.intercom.io/counts URL with the type and count parameters as follows

Count

Type Value

Count Value

Conversation Admin Count

conversation

admin