The Section model

Example Section Object

{
  "id": 1,
  "type": "section",
 "parent_id": 123,
 "workspace_id": "abcdef",
  "name": "Default language name",
  "created_at": 123456,
  "updated_at": 123456,
  "url": "http://intercom.test/help/section/name",
  "icon": "http://intercom/help_center/icon-1",
  "order": 0,
  "collection_id": "1",
  "default_locale": "en",
  "translated_content": {
    "type": "group_translated_content",
    "fr": {
      "type": "group_content",
      "name": "French name"
    }
  }
}

The Help Center API is a central place to gather all information and take actions on those elements within a Help Center - namely the collections and sections. Collections are top level containers for Articles within the Help Center. Sections are subdivisions of a collection, with a collection potentially having multiple sections.

For articles you should refer to the Articles endpoint.

Object Models

Section

Field	Type	Description
type	string	The type of object - `section`.
id	string	The unique identifier for the section which is given by Intercom.
workspace_id	string	The id of the workspace which the section belongs to.
name	string	The name of the section. For multilingual sections, this will be the name of the default language's content.
created_at	integer	The time when the section was created. For multilingual sections, this will be the timestamp of creation of the default language's content.
updated_at	integer	The time when the section was last updated. For multilingual sections, this will be the timestamp of last update of the default language's content.
url	string	The URL of the section. For multilingual help centers, this will be the URL of the section for the default language.
icon	string	The icon of the section.
order	integer	The order of the section in relation to others sections within a collection. Values go from 0`` upwards. 0`` is the default if there's no order.
parent_id		The id of the parent section.
default_locale	string	The default locale of the help center. This field is only returned for multilingual help centers.
translated_content	object	The Translated Content of an Group. The keys are the locale codes and the values are the translated content of the Group.

Group Translated Content

Field	Type	Description
type	string	The type of object - group_translated_content.
ar	object	The Content of a Group.
bg	object	The Content of a Group.
bs	object	The Content of a Group.
ca	object	The Content of a Group.
cs	object	The Content of a Group.
da	object	The Content of a Group.
de	object	The Content of a Group.
el	object	The Content of a Group.
en	object	The Content of a Group.
es	object	The Content of a Group.
et	object	The Content of a Group.
fi	object	The Content of a Group.
fr	object	The Content of a Group.
he	object	The Content of a Group.
hr	object	The Content of a Group.
hu	object	The Content of a Group.
id	object	The Content of a Group.
it	object	The Content of a Group.
ja	object	The Content of a Group.
ko	object	The Content of a Group.
lt	object	The Content of a Group.
lv	object	The Content of a Group.
mn	object	The Content of a Group.
nb	object	The Content of a Group.
nl	object	The Content of a Group.
pl	object	The Content of a Group.
pt	object	The Content of a Group.
ro	object	The Content of a Group.
ru	object	The Content of a Group.
sl	object	The Content of a Group.
sr	object	The Content of a Group.
sv	object	The Content of a Group.
tr	object	The Content of a Group.
vi	object	The Content of a Group.
pt-BR	object	The Content of a Group.
zh-CN	object	The Content of a Group.
zh-TW	object	The Content of a Group.