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Phone Switch

Intercom API (2.11)

The intercom API reference.

Download OpenAPI description
api.intercom.io.json
api.intercom.io.yaml
Overview
URL

https://developers.intercom.com

License

MIT

Languages
Servers
The production API server

https://api.intercom.io/

The european API server

https://api.eu.intercom.io/

The australian API server

https://api.au.intercom.io/

Admins

Everything about your Admins

SchemasOperations

Articles

Everything about your Articles

SchemasOperations

Companies

Everything about your Companies

SchemasOperations

Contacts

Everything about your contacts

SchemasOperations

Conversations

Everything about your Conversations

SchemasOperations

Data Attributes

Everything about your Data Attributes

SchemasOperations

Data Events

Everything about your Data Events

SchemasOperations

Data Export

Everything about your Data Exports

SchemasOperations

Help Center

Everything about your Help Center

SchemasOperations

Messages

Everything about your messages

SchemasOperations

News

Everything about your News

SchemasOperations

Notes

Everything about your Notes

SchemasOperations

Segments

Everything about your Segments

SchemasOperations

Subscription Types

Everything about subscription types

SchemasOperations

Switch

Everything about Switch

Operations

Tags

Everything about tags

SchemasOperations

Teams

Everything about your Teams

SchemasOperations

Ticket Type Attributes

Everything about your ticket type attributes

Operations

Ticket Types

Everything about your ticket types

Operations

Tickets

Everything about your tickets

SchemasOperations

Visitors

Everything about your Visitors

Operations

Models

Schemas

Part attachment

The file attached to a part

typestringrequired

The type of attachment

Example: "upload"
namestringrequired

The name of the attachment

Example: "example.png"
urlstringrequired

The URL of the attachment

Example: "https://picsum.photos/200/300"
content_typestringrequired

The content type of the attachment

Example: "image/png"
filesizeintegerrequired

The size of the attachment

Example: 100
widthintegerrequired

The width of the attachment

Example: 100
heightintegerrequired

The height of the attachment

Example: 100
{
  "type": "upload",
  "name": "example.png",
  "url": "https://picsum.photos/200/300",
  "content_type": "image/png",
  "filesize": 100,
  "width": 100,
  "height": 100
}

Phone Switch

Phone Switch Response

typestringrequired
Default "phone_call_redirect"
Value"phone_call_redirect"
Example: "phone_call_redirect"
phonestringrequired

Phone number in E.164 format, that has received the SMS to continue the conversation in the Messenger.

Example: "+1 1234567890"
{
  "type": "phone_call_redirect",
  "phone": "+1 1234567890"
}

redact_conversation_request

One of:

Payload of the request to redact a conversation part

typestringrequired

The type of resource being redacted.

Value"conversation_part"
Example: "conversation_part"
conversation_idstringrequired

The id of the conversation.

Example: "19894788788"
conversation_part_idstringrequired

The id of the conversation_part.

Example: "19381789428"
{
  "type": "conversation_part",
  "conversation_id": "19894788788",
  "conversation_part_id": "19381789428"
}