A linked conversation or ticket.typestringrequiredticket or conversation Enum"ticket""conversation" Example: "ticket"idstringrequiredThe ID of the linked object Example: "7583"categorystring or nullrequiredCategory of the Linked Ticket Object. Enum"Customer""Back-office""Tracker"null Example: "Customer"{ "type": "ticket", "id": "7583", "category": "Customer" }
An object containing metadata about linked conversations and linked tickets. Up to 1000 can be returned.typestringrequiredAlways list. Value"list" Example: "list"total_countintegerrequiredThe total number of linked objects. Example: 100has_morebooleanrequiredWhether or not there are more linked objects than returned. Example: falsedataArray of objects(Linked Object)requiredAn array containing the linked conversations and linked tickets.-data[].typestringrequiredticket or conversation Enum"ticket""conversation" Example: "ticket"data[].idstringrequiredThe ID of the linked object Example: "7583"data[].categorystring or nullrequiredCategory of the Linked Ticket Object. Enum"Customer""Back-office""Tracker"null Example: "Customer"{ "type": "list", "total_count": 100, "has_more": false, "data": [ { … } ] }
Merge contact data.fromstringrequiredThe unique identifier for the contact to merge away from. Must be a lead. Example: "5d70dd30de4efd54f42fd526"intostringrequiredThe unique identifier for the contact to merge into. Must be a user. Example: "5ba682d23d7cf92bef87bfd4"{ "from": "5d70dd30de4efd54f42fd526", "into": "5ba682d23d7cf92bef87bfd4" }