The intercom API reference.
Intercom API (2.11)
https://api.intercom.io/
https://api.eu.intercom.io/
https://api.au.intercom.io/
Activity Log Metadata
Additional data provided about Admin activity.
The unique identifier for the contact which is provided by the Client.
The away mode status which is set to true when away and false when returned.
Indicates if conversations should be reassigned while an Admin is away.
The action that initiated the status change.
Indicates if the status was changed automatically or manually.
{ "sign_in_method": "email_password", "external_id": "f3b87a2e09d514c6c2e79b9a", "away_mode": true, "away_status_reason": "😌 On a break", "reassign_conversations": false, "source": "admin update from web - Admin id: 93", "auto_changed": false, "update_by": 93, "update_by_name": "Joe Bloggs" }
Admins
A list of admins associated with a given workspace.
String representing the object's type. Always has the value admin.list
.
A list of admins associated with a given workspace.
String representing the object's type. Always has the value admin
.
Identifies if this admin is currently set in away mode.
Identifies if this admin is set to automatically reassign new conversations to the apps default inbox.
Identifies if this admin has a paid inbox seat to restrict/allow features that require them.
This object represents the avatar associated with the admin.
Image for the associated team or teammate
{ "type": "admin.list", "admins": [ { … } ] }