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Intercom API (2.11)

The intercom API reference.

Download OpenAPI description
api.intercom.io.json
api.intercom.io.yaml
Overview
URL

https://developers.intercom.com

License

MIT

Languages
Servers
The production API server

https://api.intercom.io/

The european API server

https://api.eu.intercom.io/

The australian API server

https://api.au.intercom.io/

Admins

Everything about your Admins

Operations

Articles

Everything about your Articles

Operations

Companies

Everything about your Companies

Operations

Contacts

Everything about your contacts

Operations

Conversations

Everything about your Conversations

Operations

Data Attributes

Everything about your Data Attributes

Operations

Data Events

Everything about your Data Events

Operations

Data Export

Everything about your Data Exports

Operations

Help Center

Everything about your Help Center

Operations

Messages

Everything about your messages

Operations

News

Everything about your News

Operations

Notes

Everything about your Notes

Operations

Segments

Everything about your Segments

Operations

Subscription Types

Everything about subscription types

Operations

Switch

Everything about Switch

Operations

Tags

Everything about tags

Operations

Teams

Everything about your Teams

Operations

Ticket Type Attributes

Everything about your ticket type attributes

Operations

Ticket Types

Everything about your ticket types

Operations

Tickets

Everything about your tickets

Operations

Visitors

Everything about your Visitors

Operations

Paginated Newsfeed Response

Paginated Newsfeed Response

typestringrequired

The type of object

Value"list"
Example: "list"
pagesobject(Cursor based pages)

Cursor-based pagination is a technique used in the Intercom API to navigate through large amounts of data. A "cursor" or pointer is used to keep track of the current position in the result set, allowing the API to return the data in small chunks or "pages" as needed.

total_countintegerrequired

A count of the total number of Newsfeeds.

Example: 1
dataArray of objects(Newsfeed)required

An array of Newsfeeds

data[].​idstringrequired

The unique identifier for the newsfeed which is given by Intercom.

Example: "12312"
data[].​typestringrequired

The type of object.

Value"newsfeed"
Example: "newsfeed"
data[].​namestringrequired

The name of the newsfeed. This name will never be visible to your users.

Example: "My Newsfeed"
data[].​created_atinteger(timestamp)required

Timestamp for when the newsfeed was created.

Example: 1674917488
data[].​updated_atinteger(timestamp)

Timestamp for when the newsfeed was last updated.

Example: 1674917488
{
  "type": "list",
  "pages": {
    "type": "pages",
    "page": 1,
    "next": { … },
    "per_page": 2,
    "total_pages": 13
  },
  "total_count": 1,
  "data": [
    { … }
  ]
}

Part attachment

The file attached to a part

typestringrequired

The type of attachment

Example: "upload"
namestringrequired

The name of the attachment

Example: "example.png"
urlstringrequired

The URL of the attachment

Example: "https://picsum.photos/200/300"
content_typestringrequired

The content type of the attachment

Example: "image/png"
filesizeintegerrequired

The size of the attachment

Example: 100
widthintegerrequired

The width of the attachment

Example: 100
heightintegerrequired

The height of the attachment

Example: 100
{
  "type": "upload",
  "name": "example.png",
  "url": "https://picsum.photos/200/300",
  "content_type": "image/png",
  "filesize": 100,
  "width": 100,
  "height": 100
}

Phone Switch

Phone Switch Response

typestringrequired
Default "phone_call_redirect"
Value"phone_call_redirect"
Example: "phone_call_redirect"
phonestringrequired

Phone number in E.164 format, that has received the SMS to continue the conversation in the Messenger.

Example: "+1 1234567890"
{
  "type": "phone_call_redirect",
  "phone": "+1 1234567890"
}