The intercom API reference.
Intercom API (2.11)
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Overview
URL
License
Languages
Servers
The production API server
https://api.intercom.io/
The european API server
https://api.eu.intercom.io/
The australian API server
https://api.au.intercom.io/
Content Source List
The total number of content sources used by AI Agent in the conversation.
Example: 1
The content sources used by AI Agent in the conversation.
The type of the content source.
Enum"file""article""external_content""content_snippet""workflow_connector_action"
Example: "content_snippet"
The internal URL linking to the content source for teammates.
Example: "/fin-ai-agent/content?content=content_snippet&id=3234924"
The title of the content source.
Example: "My internal content snippet"
{ "type": "content_source.list", "total_count": 1, "content_sources": [ { … } ] }
Contacts
The list of contacts (users or leads) involved in this conversation. This will only contain one customer unless more were added via the group conversation feature.
The list of contacts (users or leads) involved in this conversation. This will only contain one customer unless more were added via the group conversation feature.
The unique identifier for the contact which is given by Intercom.
Example: "5ba682d23d7cf92bef87bfd4"
{ "type": "contact.list", "contacts": [ { … } ] }