Intercom API (2.11)

The intercom API reference.

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Languages
Servers
The production API server

https://api.intercom.io/

The european API server

https://api.eu.intercom.io/

The australian API server

https://api.au.intercom.io/

Admins

Everything about your Admins

Operations

Articles

Everything about your Articles

Operations

Companies

Everything about your Companies

Operations

Contacts

Everything about your contacts

Operations

Conversations

Everything about your Conversations

Operations

Data Attributes

Everything about your Data Attributes

Operations

Data Events

Everything about your Data Events

Operations

Data Export

Everything about your Data Exports

Operations

Help Center

Everything about your Help Center

Operations

Messages

Everything about your messages

Operations

News

Everything about your News

Operations

Notes

Everything about your Notes

Operations

Segments

Everything about your Segments

Operations

Subscription Types

Everything about subscription types

Operations

Switch

Everything about Switch

Operations

Tags

Everything about tags

Operations

Teams

Everything about your Teams

Operations

Ticket Type Attributes

Everything about your ticket type attributes

Operations

Ticket Types

Everything about your ticket types

Operations

Tickets

Everything about your tickets

Operations

Visitors

Everything about your Visitors

Operations

Models

Contact Archived

archived contact object

typestringrequired

always contact

Value"contact"
Example: "contact"
idstringrequired

The unique identifier for the contact which is given by Intercom.

Example: "5ba682d23d7cf92bef87bfd4"
external_idstring or null

The unique identifier for the contact which is provided by the Client.

Example: "f3b87a2e09d514c6c2e79b9a"
archivedbooleanrequired

Whether the contact is archived or not.

Example: true
{ "type": "contact", "id": "5ba682d23d7cf92bef87bfd4", "external_id": "f3b87a2e09d514c6c2e79b9a", "archived": true }

Contact Attached Companies

A list of Company Objects

typestringrequired

The type of object

Value"list"
Example: "list"
companiesArray of objects(Company)required

An array containing Company Objects

companies[].​typestring

Value is company

Value"company"
Example: "company"
companies[].​idstringrequired

The Intercom defined id representing the company.

Example: "531ee472cce572a6ec000006"
companies[].​namestringrequired

The name of the company.

Example: "Blue Sun"
companies[].​app_idstringrequired

The Intercom defined code of the workspace the company is associated to.

Example: "ecahpwf5"
companies[].​planobject
companies[].​company_idstringrequired

The company id you have defined for the company.

Example: "6"
companies[].​remote_created_atintegerrequired

The time the company was created by you.

Example: 1663597223
companies[].​created_atintegerrequired

The time the company was added in Intercom.

Example: 1663597223
companies[].​updated_atintegerrequired

The last time the company was updated.

Example: 1663597223
companies[].​last_request_atintegerrequired

The time the company last recorded making a request.

Example: 1663597223
companies[].​sizeintegerrequired

The number of employees in the company.

Example: 100
companies[].​websitestringrequired

The URL for the company website.

Example: "https://www.intercom.com"
companies[].​industrystringrequired

The industry that the company operates in.

Example: "Software"
companies[].​monthly_spendintegerrequired

How much revenue the company generates for your business.

Example: 100
companies[].​session_countintegerrequired

How many sessions the company has recorded.

Example: 100
companies[].​user_countintegerrequired

The number of users in the company.

Example: 100
companies[].​custom_attributesobject

The custom attributes you have set on the company.

Example: {"paid_subscriber":true,"monthly_spend":155.5,"team_mates":9}
companies[].​tagsobject

The list of tags associated with the company

companies[].​segmentsobject

The list of segments associated with the company

total_countintegerrequired

The total number of companies associated to this contact

Example: 100
pagesobject(Pagination Object)

The majority of list resources in the API are paginated to allow clients to traverse data over multiple requests.

Their responses are likely to contain a pages object that hosts pagination links which a client can use to paginate through the data without having to construct a query. The link relations for the pages field are as follows.

{ "type": "list", "companies": [ {} ], "total_count": 100, "pages": { "type": "pages", "page": 1, "next": "http://example.com", "per_page": 50, "total_pages": 1 } }

Contact companies

An object containing companies meta data about the companies that a contact has. Up to 10 will be displayed here. Use the url to get more.

dataArray of objects(Company Data)

An array of company data objects attached to the contact.

urlstring(uri)required

Url to get more company resources for this contact

Example: "/contacts/5ba682d23d7cf92bef87bfd4/companies"
total_countintegerrequired

Int representing the total number of companyies attached to this contact

Example: 100
has_morebooleanrequired

Whether there's more Addressable Objects to be viewed. If true, use the url to view all

Example: true
{ "data": [ {} ], "url": "/contacts/5ba682d23d7cf92bef87bfd4/companies", "total_count": 100, "has_more": true }