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Article Content

Article Content

The Content of an Article.

typestring or null

The type of object - article_content .

Enum:null"article_content"
Example:"article_content"
titlestring

The title of the article.

Example:"How to create a new article"
descriptionstring

The description of the article.

Example:"This article will show you how to create a new article."
bodystring

The body of the article in HTML.

Example:"This is the body of the article."
body_markdownstring or null

The body of the article in markdown.

Example:"# How to create a new article\n\nThis is the body of the article.\n"
author_idinteger

The ID of the author of the article.

Example:"5017691"
statestring

Whether the article is published or is a draft .

Enum:"published""draft"
Example:"draft"
created_atinteger, (date-time)

The time when the article was created (seconds).

Example:1663597223
updated_atinteger, (date-time)

The time when the article was last updated (seconds).

Example:1663597260
has_unpublished_changesboolean

Whether this locale's published content has unpublished changes staged as a draft on top of its live content. Only returned on the Preview API version.

Example:false
draft_updated_atinteger or null, (date-time)

The time, in seconds, when this locale's staged draft was last edited, or null when there is no staged draft. Only returned on the Preview API version.

Example:1663597260
urlstring

The URL of the article.

Example:"http://intercom.test/help/en/articles/3-default-language"
audience_idsArray of integers or null

The list of audience IDs this article content is targeted to for Fin AI Agent. On multilingual help centers this field appears per-locale inside translated_content. On single-language help centers it appears at the article root level. Empty array means no audience targeting is set.

Example:
[
  1,
  2
]
ai_chatbot_availabilityboolean

Whether the article is available for AI Chatbot.

Example:true
ai_copilot_availabilityboolean

Whether the article is available for AI Copilot.

Example:true
ai_sales_agent_availabilityboolean

Whether the article is available for AI Sales Agent.

Example:true
created_by_idinteger or nullread-only

The ID of the teammate who created this content version.

Example:5017691
updated_by_idinteger or nullread-only

The ID of the teammate who last updated this content version.

Example:5017691
{
  "type": "article_content",
  "title": "How to create a new article",
  "description": "This article will show you how to create a new article.",
  "body": "This is the body of the article.",
  "body_markdown": "# How to create a new article\n\nThis is the body of the article.\n",
  "author_id": "5017691",
  "state": "draft",
  "created_at": 1663597223,
  "updated_at": 1663597260,
  "has_unpublished_changes": false,
  "draft_updated_at": 1663597260,
  "url": "http://intercom.test/help/en/articles/3-default-language",
  "audience_ids": [
    1,
    2
  ],
  "ai_chatbot_availability": true,
  "ai_copilot_availability": true,
  "ai_sales_agent_availability": true,
  "created_by_id": 5017691,
  "updated_by_id": 5017691
}