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Part type - priority_chan...

Part type - priority_changed

Contains details about priority changes for conversation part type priority_changed.

current_prioritystring

Current priority level

Enum:"none""low""medium""high""urgent"
Example:"high"
previous_prioritystring

Previous priority level

Enum:"none""low""medium""high""urgent"
Example:"none"
{
  "current_priority": "high",
  "previous_priority": "none"
}