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Deleted Contact

A contact that is no longer active, returned by the list deleted contacts endpoint.

typestring

always contact

Value:"contact"
Example:"contact"
idstring

The unique identifier for the contact which is given by Intercom.

Example:"5ba682d23d7cf92bef87bfd4"
external_idstring or null

The unique identifier for the contact which is provided by the Client. null for permanently deleted contacts.

Example:"70"
emailstring or null

The contact's email address. null for permanently deleted contacts.

Example:"joe@example.com"
rolestring

The role of the contact.

Enum:"user""lead"
Example:"user"
statusstring

Why the contact is no longer active.

Enum:"archived""blocked""merged""pending_deletion""permanently_deleted"
Example:"archived"
merged_into_idstring

The id of the contact this one was merged into. Present only when status is merged.

Example:"5ba682d23d7cf92bef87bfd9"
updated_atinteger, (date-time)

The time the contact record was last updated as a UNIX timestamp. This is a last-modified time, not a deletion time.

Example:1756636800
{ "type": "contact", "id": "5ba682d23d7cf92bef87bfd4", "external_id": "70", "email": "joe@example.com", "role": "user", "status": "archived", "merged_into_id": "5ba682d23d7cf92bef87bfd9", "updated_at": 1756636800 }