Admin Reply

Payload of the request to reply on behalf of an admin

message_type
required
string
Enum: "comment" "note"
type
required
string
Value: "admin"
body
string

The text body of the reply. Notes accept some HTML formatting. Must be present for comment and note message types.

admin_id
required
string

The id of the admin who is authoring the comment.

created_at
integer

The time the reply was created. If not provided, the current time will be used.

attachment_urls
Array of strings <uri> <= 10 items

A list of image URLs that will be added as attachments. You can include up to 10 URLs.

Array of objects (Conversation attachment files) <= 10 items

A list of files that will be added as attachments. You can include up to 10 files

{ "message_type": "comment", "type": "admin", "body": "Hello there!", "admin_id": "3156780", "created_at": 1590000000, "attachment_urls": [ "http://example.com" ], "attachment_files": [ ] }