The Intercom API reference.
URL https://developers.intercom.com
License MIT
The Intercom API reference.
With the AI Content APIs, you can create and manage External Pages and Content Import Sources for your Fin Content Library.
External Pages are pages that you want Fin to be able to answer questions about. The API for External Pages is a great way to ingest into your Fin Content Library pages that are not publicly accessible and hence can't be crawled by Intercom.
Content Import Sources are the sources of those pages, and they are used to determine the default audience for the pages (configured via the UI). You should create a Content Import Source for each source of External Pages that you want to ingest into your Fin Content Library.
You can then iterate through the content from that source via its API and POST it to the External Pages endpoint. That endpoint has an external_id parameter which allows you to specify the identifier from the source. The endpoint will then either create a new External Page or update an existing one as appropriate.",
A CSV output file
The company ID of the user in relation to the message that was sent. Will return -1 if no company is present.
The specific content that was received. In an A/B test each version has its own Content ID.
As you edit content we record new versions. This ID can help you determine which version of a piece of content that was received.
ID for this receipt. Will be included with any related stats in other files to identify this specific delivery of a message.
The id of the series that this content is part of. Will return -1 if not part of a series.
The id of the series node that this ruleset is associated with. Each block in a series has a corresponding node_id.
The first time a user replied to this message if the content was able to receive replies.
The first time a user completed this message if the content was able to be completed e.g. Tours, Surveys.
The first time the series this message was a part of was completed by the user.
The first time the series this message was a part of was disengaged by the user.
The first time the series this message was a part of was exited by the user.
{ "user_id": "string", "user_external_id": "string", "company_id": "string", "email": "string", "name": "string", "ruleset_id": "string", "content_id": "string", "content_type": "string", "content_title": "string", "ruleset_version_id": "string", "receipt_id": "string", "received_at": 0, "series_id": "string", "series_title": "string", "node_id": "string", "first_reply": 0, "first_completion": 0, "first_series_completion": 0, "first_series_disengagement": 0, "first_series_exit": 0, "first_goal_success": 0, "first_open": 0, "first_click": 0, "first_dismisall": 0, "first_unsubscribe": 0, "first_hard_bounce": 0 }