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Linked Object

Linked Object

A linked conversation or ticket.

typestring

ticket or conversation

Enum:"ticket""conversation"
Example:"ticket"
idstring

The ID of the linked object

Example:"7583"
categorystring or null

Category of the Linked Ticket Object.

Enum:"Customer""Back-office""Tracker"null
Example:"Customer"
{
  "type": "ticket",
  "id": "7583",
  "category": "Customer"
}