The Intercom API reference.
URL https://developers.intercom.com
License MIT
The Intercom API reference.
With the AI Content APIs, you can create and manage External Pages and Content Import Sources for your Fin Content Library.
External Pages are pages that you want Fin to be able to answer questions about. The API for External Pages is a great way to ingest into your Fin Content Library pages that are not publicly accessible and hence can't be crawled by Intercom.
Content Import Sources are the sources of those pages, and they are used to determine the default audience for the pages (configured via the UI). You should create a Content Import Source for each source of External Pages that you want to ingest into your Fin Content Library.
You can then iterate through the content from that source via its API and POST it to the External Pages endpoint. That endpoint has an external_id parameter which allows you to specify the identifier from the source. The endpoint will then either create a new External Page or update an existing one as appropriate.",
Conversations are how you can communicate with users in Intercom. They are created when a contact replies to an outbound message, or when one admin directly sends a message to a single contact.
{ "from": { "type": "user", "id": "536e564f316c83104c000020" }, "body": "Hello", "created_at": 1671028894 }
The model that the data attribute belongs to.
The type of data stored for this attribute.
The readable description you see in the UI for the attribute.
To create list attributes. Provide a set of hashes with value as the key of the options you want to make. data_type must be string.
{ "name": "My Data Attribute", "model": "contact", "data_type": "string", "description": "My Data Attribute Description", "options": [ "option1", "option2" ], "messenger_writable": false }
The name of the event that occurred. This is presented to your App's admins when filtering and creating segments - a good event name is typically a past tense 'verb-noun' combination, to improve readability, for example updated-plan.
The time the event occurred as a UTC Unix timestamp
The unique identifier for the contact (lead or user) which is given by Intercom.
An email address for your user. An email should only be used where your application uses email to uniquely identify users.
{ "event_name": "invited-friend", "created_at": 1671028894, "user_id": "314159", "id": "8a88a590-e1c3-41e2-a502-e0649dbf721c", "email": "frodo.baggins@example.com", "metadata": { "invite_code": "ADDAFRIEND" } }