Assign Conversation Request

REST API Reference

Models

Payload of the request to assign a conversation

message_type required	string Value: "assignment"
type required	string Enum: "admin" "team"
admin_id required	string The id of the admin who is performing the action.
assignee_id required	string The `id` of the `admin` or `team` which will be assigned the conversation. A conversation can be assigned both an admin and a team.\nSet `0` if you want this assign to no admin or team (ie. Unassigned).
body	string Optionally you can send a response in the conversation when it is assigned.

{
"message_type": "assignment",
"type": "admin",
"admin_id": "12345",
"assignee_id": "4324241",
"body": "Let me pass you over to one of my colleagues."
}