Conversation Part

A Conversation Part represents a message in the conversation.

type	string Always conversation_part
id	string The id representing the conversation part.
part_type	string The type of conversation part.
body	string or null The message body, which may contain HTML. For Twitter, this will show a generic message regarding why the body is obscured.
created_at	integer <date-time> The time the conversation part was created.
updated_at	integer <date-time> The last time the conversation part was updated.
notified_at	integer <date-time> The time the user was notified with the conversation part.
	object (Reference) reference to another object
	object (Conversation part author) The object who initiated the conversation, which can be a Contact, Admin or Team. Bots and campaigns send messages on behalf of Admins or Teams. For Twitter, this will be blank.
	Array of objects (Conversation part attachments) A list of attachments for the part.
external_id	string or null The external id of the conversation part
redacted	boolean Whether or not the conversation part has been redacted.

{ "type": "conversation_part", "id": "3", "part_type": "comment", "body": "<p>Okay!</p>", "created_at": 1663597223, "updated_at": 1663597260, "notified_at": 1663597260, "assigned_to": { "type": "contact", "id": "1a2b3c" }, "author": { "type": "admin", "id": "274", "name": "Operator", "email": "operator+abcd1234@intercom.io" }, "attachments": [ { "type": "upload", "name": "example.png", "url": "https://picsum.photos/200/300", "content_type": "image/png", "filesize": 100, "width": 100, "height": 100 } ], "external_id": "abcd1234", "redacted": false }