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Conversation Rating

Conversation Rating

The Conversation Rating object which contains information on the rating and/or remark added by a Contact and the Admin assigned to the conversation.

rating
integer

The rating, between 1 and 5, for the conversation.

remark
string

An optional field to add a remark to correspond to the number rating

created_at
integer <date-time>

The time the rating was requested in the conversation being rated.

object (Contact Reference)

reference to contact object

object (Reference)

reference to another object

{
"rating": 5,
"remark": "",
"created_at": 1671028894,
"contact": {
"type": "contact",
"id": "5ba682d23d7cf92bef87bfd4",
"external_id": "f3b87a2e09d514c6c2e79b9a"
},
"teammate": {
"type": "contact",
"id": "1a2b3c"
}
}