You can convert a Conversation to a Ticket
You can convert a Conversation to a Ticket
ticket_type_id required | string The ID of the type of ticket you want to convert the conversation to |
object (Ticket Attributes) The attributes set on the ticket. When setting the default title and description attributes, the attribute keys that should be used are |
{ "ticket_type_id": "1234", "attributes": { "_default_title_": "Found a bug", "_default_description_": "The button is not working" } }