You can create a Ticket
You can create a Ticket
ticket_type_id required | string The ID of the type of ticket you want to create |
required | Array of ID (object) or External ID (object) or Email (object) The list of contacts (users or leads) affected by this ticket. Currently only one is allowed |
company_id | string The ID of the company that the ticket is associated with. The ID that you set upon company creation. |
created_at | integer The time the ticket was created. If not provided, the current time will be used. |
object (Ticket Attributes) The attributes set on the ticket. When setting the default title and description attributes, the attribute keys that should be used are |
{ "ticket_type_id": "1234", "contacts": [ { "id": "1234" } ], "company_id": "1234", "created_at": 1590000000, "ticket_attributes": { "_default_title_": "Found a bug", "_default_description_": "The button is not working" } }