Linked Object

REST API Reference

Models

Linked Object

A linked conversation or ticket.

type	string ticket or conversation Enum: "ticket" "conversation"
id	string The ID of the linked object
category	string or null Category of the Linked Ticket Object. Enum: "Customer" "Back-office" "Tracker" null

{
"type": "ticket",
"id": "7583",
"category": "Customer"
}