Create News Item Request

A News Item is a content type in Intercom enabling you to announce product updates, company news, promotions, events and more with your customers.

title required	string The title of the news item.
body	string The news item body, which may contain HTML.
sender_id required	integer The id of the sender of the news item. Must be a teammate on the workspace.
state	string News items will not be visible to your users in the assigned newsfeeds until they are set live. Enum: "draft" "live"
deliver_silently	boolean When set to `true`, the news item will appear in the messenger newsfeed without showing a notification badge.
labels	Array of strings Label names displayed to users to categorize the news item.
reactions	Array of strings or null Ordered list of emoji reactions to the news item. When empty, reactions are disabled.
	Array of objects (Newsfeed Assignment) A list of newsfeed_assignments to assign to the specified newsfeed.

{ "title": "Halloween is here!", "body": "<p>New costumes in store for this spooky season</p>", "sender_id": 123, "state": "live", "deliver_silently": true, "labels": [ "Product", "Update", "New" ], "reactions": [ "😆", "😅" ], "newsfeed_assignments": [ { "newsfeed_id": 198313, "published_at": 1674917488 } ] }