A list of Ticket Part objects for each note and event in the ticket. There is a limit of 500 parts.
A list of Ticket Part objects for each note and event in the ticket. There is a limit of 500 parts.
{ "type": "ticket_part.list", "ticket_parts": [ { "type": "ticket_part", "id": "3", "part_type": "comment", "body": "<p>Okay!</p>", "previous_ticket_state": "submitted", "ticket_state": "submitted", "created_at": 1663597223, "updated_at": 1663597260, "assigned_to": { "type": "contact", "id": "1a2b3c" }, "author": { "type": "admin", "id": "274", "name": "Operator", "email": "operator+abcd1234@intercom.io" }, "attachments": [ { "type": "upload", "name": "example.png", "url": "https://picsum.photos/200/300", "content_type": "image/png", "filesize": 100, "width": 100, "height": 100 } ], "external_id": "abcd1234", "redacted": false } ], "total_count": 2 }