Ticket Type Attribute

Ticket type attribute, used to define each data field to be captured in a ticket.

type
string

String representing the object's type. Always has the value ticket_type_attribute.

id
string

The id representing the ticket type attribute.

workspace_id
string

The id of the workspace that the ticket type attribute belongs to.

name
string

The name of the ticket type attribute

description
string

The description of the ticket type attribute

data_type
string

The type of the data attribute (allowed values: "string list integer decimal boolean datetime files")

input_options
object

Input options for the attribute

order
integer

The order of the attribute against other attributes

required_to_create
boolean
Default: false

Whether the attribute is required or not for teammates.

required_to_create_for_contacts
boolean
Default: false

Whether the attribute is required or not for contacts.

visible_on_create
boolean
Default: true

Whether the attribute is visible or not to teammates.

visible_to_contacts
boolean
Default: true

Whether the attribute is visible or not to contacts.

default
boolean

Whether the attribute is built in or not.

ticket_type_id
integer

The id of the ticket type that the attribute belongs to.

archived
boolean

Whether the ticket type attribute is archived or not.

created_at
integer <timestamp>

The date and time the ticket type attribute was created.

updated_at
integer <timestamp>

The date and time the ticket type attribute was last updated.

{ "type": "ticket_type_attribute", "id": "1", "workspace_id": "ecahpwf5", "name": "Title", "description": "Bug title.", "data_type": "string", "input_options": "multiline: true", "order": 1, "required_to_create": false, "required_to_create_for_contacts": false, "visible_on_create": false, "visible_to_contacts": false, "default": true, "ticket_type_id": 42, "archived": false, "created_at": 0, "updated_at": 0 }