The intercom API reference.
Intercom API (2.10)
Download OpenAPI description
Overview
URL
License
Languages
Servers
The production API server
https://api.intercom.io/
The european API server
https://api.eu.intercom.io/
The australian API server
https://api.au.intercom.io/
Create Ticket Type Request Payload
The request payload for creating a ticket type. You can copy the icon
property for your ticket type from Twemoji Cheatsheet
{ "name": "Bug", "description": "Used for tracking bugs", "category": "Customer", "icon": "🐞", "is_internal": false }
Cursor based pages
Cursor-based pagination is a technique used in the Intercom API to navigate through large amounts of data. A "cursor" or pointer is used to keep track of the current position in the result set, allowing the API to return the data in small chunks or "pages" as needed.
{ "type": "pages", "page": 1, "next": { "per_page": 2, "starting_after": "your-cursor-from-response" }, "per_page": 2, "total_pages": 13 }