Intercom API (2.10)
The intercom API reference.
Download OpenAPI description
Overview
URL
License
Languages
Servers
The production API server
https://api.intercom.io/
The european API server
https://api.eu.intercom.io/
The australian API server
https://api.au.intercom.io/
Update Data Attribute Request
One of:
Array of objects representing the options of the list, with value as the key and the option as the value. At least two options are required.
Example: [{"value":"1-10"},{"value":"11-50"}]
The readable description you see in the UI for the attribute.
Example: "My Data Attribute Description"
{ "options": [ { … }, { … } ], "archived": false, "description": "My Data Attribute Description", "messenger_writable": false }
Update Ticket Request Payload
You can update a Ticket
The attributes set on the ticket.
Example: {"_default_title_":"example","_default_description_":"having a problem"}
The state of the ticket.
Enum"in_progress""waiting_on_customer""resolved"
Example: "submitted"
Specify if a ticket is open. Set to false to close a ticket. Closing a ticket will also unsnooze it.
Example: true
{ "ticket_attributes": { "_default_title_": "example", "_default_description_": "having a problem" }, "state": "submitted", "open": true, "is_shared": true, "snoozed_until": 1673609604, "assignment": { "admin_id": "123", "assignee_id": "123" } }