The intercom API reference.
Intercom API (2.10)
Download OpenAPI description
Overview
URL
License
Languages
Servers
The production API server
https://api.intercom.io/
The european API server
https://api.eu.intercom.io/
The australian API server
https://api.au.intercom.io/
Create News Item Request
A News Item is a content type in Intercom enabling you to announce product updates, company news, promotions, events and more with your customers.
The news item body, which may contain HTML.
Example: "<p>New costumes in store for this spooky season</p>"
The id of the sender of the news item. Must be a teammate on the workspace.
Example: 123
News items will not be visible to your users in the assigned newsfeeds until they are set live.
Enum"draft""live"
Example: "live"
When set to true
, the news item will appear in the messenger newsfeed without showing a notification badge.
Example: true
Label names displayed to users to categorize the news item.
Example: ["Product","Update","New"]
Ordered list of emoji reactions to the news item. When empty, reactions are disabled.
Example: ["😆","😅"]
{ "title": "Halloween is here!", "body": "<p>New costumes in store for this spooky season</p>", "sender_id": 123, "state": "live", "deliver_silently": true, "labels": [ "Product", "Update", "New" ], "reactions": [ "😆", "😅" ], "newsfeed_assignments": [ { … } ] }